Frequently Asked Questions
This page provides information about shopping at SaferOptics.com. Please read to understand more about Ordering, Delivery and general Q&As about our products.- Browse our online eyewear collection / catalog to choose your preferred frames style and colour.
- Select Lens Options:
Frame only: Included sample lens (for purchase with prescription lenses)
420 Basic: The latest generation anti blue light lenses with premium coating, clear lens. More Info
420 PC Safety: Anti-Break, Shatter Proof, High Impact Resistance Safety lens with 420 Premium Blue Coat. - Add to Cart. You may proceed to View your Cart items or Check Out.
- At Check Out, complete your contact information and shipping address. Shipping charges will be calculated at the next step.
- Select your payment method (Credit Card, Billplz or Bank Deposit) and click "Complete Order". Proceed to make your payment.
- You will receive an email notification with Order Confirmation. If you have created an account with us, you can also log in to check your order status on our web site.
Other Regular Lenses
The lens features a reflective blue coating, UV400 protection with blue blocking lens properties which has a yellowish tint.420 Premium Blue Coat Lenses (Latest Generation)
420 Blue Coat lenses features an anti-reflective premium coating, UV and High Energy Visible light (HEVL) protection up to 420 nm wavelength, the latest blue blocking lens properties without yellowish colour/tint (clear lens). Our 420 Blue Coat lenses come with a 1 year warranty against manufacturing defects.420 PC Safety Premium Blue Coat Lenses
420 Safety is available as an upgrade. Same 420 Blue Cut premium coating features as 420 Basic, made with Anti-Break, Shatter-Proof and Unbreakable safety lens material. FDA certified for High Impact Resistance. The ultimate safety lens option to protect eyes for active kids (even big kids).SaferOptics eyewear collection features sizes suitable for kids. Small size category are suitable to fit children aged 3 to 10 years old. We also have a Big size category that fits students and teens aged 7 to 15 years old.
As the frames are made of soft silicone material, they are very flexible and fit comfortably. Please refer to the frame size guide on each product for measurements. If you are wondering if an older child / teen is able to wear them, ideally, you should measure the width of your child's face to see if the frames are suitable. If you need help on sizes, please chat with us. We'll be happy to help!
Yes! Adult styles are available. CLICK HERE TO SHOP. Prescription and reading degree/power with 420 premium blue coat are also available.
You may introduce eyewear to children who are at least 3 years old with adult supervision at all times. Eyeglasses that are made of plastic are generally safe to be used at home, but they are not unbreakable. As they are not categorized as safety / protective goggles, do not wear these glasses when engaging in sports or outdoor activities.
At SaferOptics, our main focus is on children's safety. From October 2020, we introduced FDA Certified High Impact Resistance safety lenses that is anti-break, shatter-proof and offers the safest eye protection. 420 PC Safety lens option is available with ALL SaferOptics eyewear range at RM70 upgrade (from frames price)
We offer 1 Year Warranty against manufacturing defects on all SaferOptics premium 420 Blue light lenses. This warranty does not cover damage from wear and tear, scratches, damage due to chemical exposure, heat or other improper use. Warranty claim is subject to manufacturer's approval and stock availability. Promo price items are not covered in our warranty. Eyewear frames are covered in our 14-day return & exchange policy, which means you have up to 14 days from date of receipt to return the product due to defects, damage or if you have received the wrong product.
You can add the SaferOptics Prescription Lenses to cart if you need power lenses fitted with your SaferOptics frames. We can only process orders with a valid Optometrist's or Eye Doctor's prescription. Due to different pricing on certain power range, please send us a copy of your prescription before confirming your order. We will advise and quote your lens price according to the prescription.
You may email the prescription to hello@saferoptics.com or send us via WhatsApp.
We operate a licensed and registered optical laboratory with compliance to MOC (Majlis Optik Malaysia) which regulates the sale of prescription lenses. Our staff comprise of trained Dispensing Opticians and we'll be happy to answer questions relating to prescription lenses.
We operate a licensed and registered optical laboratory with compliance to MOC (Majlis Optik Malaysia) which regulates the sale of prescription lenses. Our staff comprise of trained Dispensing Opticians and we'll be happy to answer questions relating to prescription lenses.
We deliver to all domestic addresses via local courier service. Shipping charges within Malaysia is flat rate RM8.00 per order.
Free shipping for order total amount above RM100.
Free shipping for order total amount above RM100.
Yes. Shipping charge to Singapore is RM30 flat rate.
International shipping to other countries is also available. Please contact us to check the international shipping rates.
| Country | Flat rate charge |
|---|---|
| Singapore | RM30 (approx SGD$9.90) Free Singapore Shipping with order above RM300 (SGD$99) |
| Indonesia | RM45 (approx IDR155,670) |
| Hong Kong, Thailand | RM85 (approx HKD$155 / TH฿630 ) |
| United Kingdom | RM85 (approx £15.50) |
| USA, Australia | RM120 (approx USD$29 or AUD$40) |
| India | RM130 (approx ₹2,325) |
We accept FPX online banking (Billplz), credit card / debit card and Bank Deposit (manual bank transfer).
If you selected Bank Deposit, please bank in/transfer the total order amount to the account below:
Bank Name: CIMB BANK
Account Number: 8007 9696 77
Account Name: SITEJOJO ENTERPRISE
Kindly include your Order Number as the reference. After you've done this, please email us or WhatsApp +6012-446 2990 with the screenshot/bank-in slip so that we can proceed the next steps. Thank you.
Once your order has been shipped, you will receive an email with your tracking and shipping information. Simply click on the link in the email or Track Order Here by entering your Tracking Number / AWB provided in your Shipping Update email or Order Status page.
Orders are processed within 2-3 business days. We ship from Monday to Friday only, excluding holidays. Due to a high volume period, your order may take longer than anticipated. Depending on location, please allow 5-7 business days for your order to arrive. We will provide you with a Tracking Number to check your parcel delivery status. Kindly expect some delays in delivery due to MCO and enforcement of movement restrictions in place.
Our eyewear tend to sell out fast, and sometimes a certain colour or model goes out of stock. We usually restock our collections every 1-2 months. Preorder your item to make sure you get it once they become available. Please contact our customer service to preorder.
